Contact Us
Have a question, issue, or idea? Slushy's team is here to help. Find the right contact below based on what you need.
How to Reach Us
Creator Support
For all creator-related issues — account setup, payouts, content questions, or technical problems — the fastest path to resolution is through your creator dashboard. Log in, navigate to Support, and submit your inquiry. Our team responds within 24 hours.
Fan Support
For fan account issues — subscription billing, access problems, or content questions — open a support ticket through your fan account dashboard.
Agency & Partnership Inquiries
If you represent a creator roster or manage talent and want to discuss Slushy's agency partner program, reach out through the agency inquiry form. We'll connect you with our partnerships team.
Press & Media
For media inquiries, interview requests, or press materials about Slushy, contact our communications team through the press inquiry form. We aim to respond to press requests within 48 hours.
General Inquiries
For anything not covered above — general questions about the platform, feature feedback, or suggestions — use the general contact form. We read every message, though response times for general inquiries may be longer than creator or fan support.
Before You Contact Us
Many questions are answered in our FAQ section, which is available 24/7 and covers the most common topics for both creators and fans. Checking the FAQ first can often save you time.
Get Answers Instantly
Slushy support is staffed by a dedicated team. We're committed to responding to all creator support inquiries within 24 hours.